Tenant Payments:  Viewing Payment Records

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After a tenant submits a rent payment online, you will immediately receive an email in your Online Payments email account.  The payment will, at the same time, be posted in your HomeRentals.net Control Panel.  View tenant payments through the RP Management->Tenants->Payments menu using the “Lookup an Online Payment” or “View all Online Payments” option. 

 

Lookup an Online Payment (Figure 38a)

 

Figure 38a
Figure 38a

 

View All Online Payments

 

Use "View All Online Payments" the complete tenant online payment history.

 

Payment Details

 

Click the “View” icon beside a specific payment record to see the payment details. (Figure 38b) The information included in this screen is for your reference only; it does not have any effect on the transacting of money. 

 

The details display includes:
 

1.Date of payment
2.Item for which the payment was submitted
3.Date of lockbox export to PROMAS
4.Transaction ID
5.Original payment amount due
6.Payment amount received
7.Payment fees
8.Payer ID
9.Payer name
10.Payer email address
11.Reference (unit address)
12.Status
13.Transaction type
14.Payment type

 

Figure 38b
Figure 38b