View tenant work requests through the RP Management->Tenants->Work Requests menu using the “Lookup a Work Request” or “View all Work Requests” options. You can use the “Lookup” option to quickly locate a specific work request based on property, tenant, ID, priority, description, or date submitted.
Lookup a Work Request (Figure 43a)
 Figure 43a |
View All Work Requests
All pending work requests are initially displayed on the work request screen.
Click the “View” icon beside a specific work request to review the work request details. (Figure 43b) The detail view includes all of the data entered by the tenant. If a work request field has no information displayed, it was not configured as a required field and the tenant did not complete it.
Email notification of the work request will be sent to the maintenance contact on your HomeRentals.net account (Configuration -> Member Info). The maintenance contact information will also be displayed on the tenant online work request form as long as you have enabled this option in System Preferences.
 Figure 43b |